Metoder til tests

Hvorfor:
Når man har udviklet et produkt eller en service, er det altid en god ide at teste, om produktet nu også matcher brugernes behov.

Hvordan:
Der findes forskellige måder at gøre det på. Enten kan man inddrage brugerne i fx en tænke-højt-test, eller man kan gøre det som skrivebordsarbejde (fx heuristisk evaluering), hvor man systematisk går igennem et produkt set ud fra brugernes synsvinkel.
Test kan udføres med en prototype, så brugerne i løbet af testen kan være med til at ændre i designet. Ofte får man meget ud af at teste med rigtige brugere - og hellere gøre det med 3-5 brugere end ingen.

Links og refererencer:
Heuristisk evaluering, Jakob Nielsen
Metoder til brugertest af Lene Nielsen, Visionik
Cognitive walkthrough / Wikipedia
Card sorting: a definitive guide af Donna Spencer og Todd Warfel
Tænke-højt-testen forklaret for dummies - artikel på Kommunikationsforum

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